FAQ
HOW DO I BOOK FOR CLASSES AT HOLLINS COMMUNITY CENTRE?
Booking opens at 6pm every Sunday for the following week's classes by booking on the booking system GYMCATCH
HOW TO JOIN THE CLASS FACEBOOK GROUP
We have a private Facebook group called DANCE YOURSELF HAPPY.
This group is a supportive space where you can connect, laugh and chat with other like-minded women. JOIN HERE
HOW TO JOIN OUR WHATSAPP GROUP FOR CLASS MEMBERS
Email dance@zumbainternational.com and I will add you to the group.
HOW TO ACCESS A LIVESTREAM CLASS?
All the Hollins classes are livestreamed via Zin studio so you can join us from home. Zin livestream is one way so you can see me but I can't see you.
WATCH THE VIDEO HERE on how to access classes and follow the instructions
Click HERE, then click on the FOLLOW button at the top of the page.
Log in to Gymcatch or register.
SCHEDULE, find the class you wish to do, DETAILS, BOOKPay with credit or debit card or BOOK WITH PACKAGE
You have booked your place, click on OK
You will see the STUDENT CODE for free access under " GO TO SESSION ONLINE"
Go to your session, scroll down and put in the student code to unlock your class. The padlock will unlock and you will see a countdown to the start of your class.
ZIN LIVESTREAM
The first time you do a livestream, sign up with your email address. This can all be done in advance of your first class so you are all ready to go!
If you are more than 10 mins late you will not be able to join.
During your class you can chat to other participants however I will not be able to see the chat until the class ends.
To open or close the chat, double click on your screen. Use emojis during the class to let me know you are there! If there is no sound, double click on the screen and press unmute. Use the blue staircase volume button on the right hand side of your screen to adjust your sound so all 5 bars show blue. If you don't see the livestream press F5 to refresh. For full screen, click on the 4 diagonal blue buttons.
HOW TO ACCESS RECORDED CLASSES?
Choose from Zumba, Zumba Gold and Zumba Toning classes
Watch the video HERE
Click HERE for Gymcatch
Click on the FOLLOW button at the top of the page and log in or register.
Click the ON-DEMAND tab and choose your class
BUY RESOURCE, Pay via credit or debit card or buy resource with package
View resource
Your class is available for 24 hours from time of purchase.
HOW TO JOIN CLASSES ON ZOOM?
Download the Zoom meetings app on your phone, or if using a laptop just click on the link to open Zoom. Click JOIN MEETING, type in the Meeting ID and password and JOIN WITH AUDIO The button is at the far left at the bottom of your screen.
Click on the VIDEO icon or START VIDEO to turn your video on or off whatever you prefer. To see all the participants, click on the gallery tab.
To use the CHAT button on your PHONE- click on PARTICIPANTS and chat. Just swipe to the right or left to see all the participants in the class.
On your COMPUTER the chat button is at the bottom of your screen. If you cannot hear us or have an issue, type in the chat box for help. To open or close the chat, double click on your screen,
Ask other people in your house to avoid using any streaming service like Netflix, Amazon Prime, etc and to disconnect all other devices from the Wi-Fi. This can make a big difference to your class experience. Video lag time can also be reduced by connecting your computer directly to your router using an ethernet cable which helps with any out of sync issues. To improve sound, use a Bluetooth speaker, cast your device to your TV or use an HDMI cable to link your laptop up to your TV.
Most problems are sorted by leaving the Zoom meeting and then rejoining. There is no waiting room so you will be able to come straight back in. If you are late or need to leave early just go ahead.
